Head of Counters Operations

Job Introduction

If you care about quality food, ethical standards, and leading with integrity, this could be the role for you.  We’re seeking a Head of Counters Operations to shape the future of our Counters business.  

• National role with locations in East Anglia, Bradford, Birmingham and London
• Full-time, permanent

Main Responsibility

You’ll help protect and grow our reputation as UK’s leading halal food brand. The Counters business employs c.110 people and generates c. £330k weekly turnover.  You will:

• Deliver the P&L, manage costs and margins and develop a 3yr Counters strategy.
• Lead commercial relationships with customers, retailers and key suppliers, including contract negotiations and sales growth.
• Oversee operational standards, implementing an audit framework and ensuring full Food Safety compliance.
• Ensure effective resourcing and compliance with employment legislation, developing teams to deliver excellent service and product quality, and providing support on all operational and people matters.

The Ideal Candidate

To succeed you’ll have Industry relevant experience in Food production (meat/poultry) and/or Food Retail, with a proven track record of commercial growth, operational improvement, and compliant operations alongside strong knowledge of Food Safety legislation.

You’ll be a structured, resilient people leader, confident handling HR matters, able to influence stakeholders at all levels and comfortable working independently.  

You’re likely already operating at a Head of Operations level, with multi-site experience and strong commercial awareness.

Butchery experience and knowledge of Halal categories and market dynamics would be beneficial.  

Package Description

What’s in it for you?

• Attractive salary DoE
• Car Allowance
• Bonus 
• Pension 
• Death In Service benefit 
• Private Medical Insurance

About the Company

Shazan Foods Ltd is the UK’s leading Halal food brand, producing high-quality halal meat and ready-to-cook products.   Founded at a family kitchen table in 2000, business is headquartered in Birmingham, operates a poultry processing facility in East Anglia, and supplies 43 halal meat Counters through major national retailers.

We are proud to remain true to our original vision while continuing to innovate and grow. Our core values - trust, animal welfare, product quality, fairness and sustainability – are at the heart of everything we do and guide our commitment to building a strong, responsible brand for the future.