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QA Shift Manager - Nights

Job Introduction

QA Shift Manager

Come and join us!  We currently have an exciting opportunity for a Shift Manager within our Quality Audit team at our Thetford site.

  • This post is working nights
  • The hours of work and shift patterns are: 18:00 - 06.00, on a 4on 4off shift rotation 
  • The rate of pay is: £18.09 per hour + 10% night shift allowance between 2200 - 0600.

Main Responsibility

  • To comply with and uphold all company Health and Safety Procedures.
  • To manage the completion of periodic Food Safety, Quality and GMP related audits and evaluate data noting key trends etc.
  • To manage and distribute relevant ad-hoc audits as deemed necessary and track completion
  • Ensure that the site CCP’s are effectively managed by the Operations team in-line with the defined procedure.  All deviations from procedure are to be robustly managed and brought back into control.
  • Issue Non-Conformance Reports (NCR’s) where an established protocol or standard has been compromised.  The NCR is to be managed by the issuing Quality Auditor/SQAM until completion of the corrective action. Where necessary sign off on corrective action should be reviewed by SQAM.
  • Coaching and mentoring of operations employees on technical issues where necessary
  • Competency assessments of operations employees completing CCP’s and QCP’s
  • Managing non-conforming product across the site. Agreement and sign off of corrective actions where required.
  • To conduct spot checks on temperatures of product on production lines as required
  • To ensure compliance with all QAS/Quality Contracts
  • To conduct and record all swab checks.
  • To ensure key ingredients meet the required specifications through inspection upon intake.
  • Ensure daily start-up checks on Checkweigher and ACS systems are completed by Quality Auditors.
  • Attend all Tier 2 meetings & spot check Tier 1 & SIC meetings – communicate issues and cascade information both downwards from senior team to shop floor and upwards from shop floor to management where required.
  • Carry out job related tasks on an ad-hoc basis as and when required.

The Ideal Candidate

  • Solid level of Computer Literacy, Microsoft packages such as Excel, Word and Outlook
  • Knowledge of Quality
  • Excellent communication skills
  • Food Safety Lvl 4
  • Internal Auditing
  • HACCP Lvl 3
  • Allergen Management
  • Root Cause Analysis
  • Understanding Microbiology
  • Problem Solving
  • Dealing with conflict
  • Assertiveness
  • Time Management
  • Junior management/supervisory training course

Package Description

Company Bus Service from Norwich, Attleborough, Wymondham and Thetford Centre

Exclusive 2 Sisters employee discount - offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco.

50% off your total bill in all of our group restaurant brands

Cycle to Work Scheme

Free onsite parking

Hot food available on site plus free hot drinks

Employee of the Month awards

Fantastic development opportunities available for promotion and career development

In-house training

About the Company

Our Thetford operation is a breaded/coated product centre of excellence. As a value added, non-kill site we have no live animals or butchery onsite. It uses best in class equipment, which enables the site to deliver significant environmental benefits. The low-energy building is the flagship development within the 2 Sisters group.


2 Sisters Food Group is one of the UK’s biggest food manufacturers providing great tasting products to the nation, from chicken to cookies and pizza to pies!


With 18 sites in England, Scotland, Wales and Ireland. We employ over 13,500 staff, all of whom have the opportunity to progress as we focus on promoting from within and you can be part of that too.


Knowing that our business is only as good as the people we employ, we ensure that we invest in people like you to enhance skills and professional development.



2 Sisters Food Group

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